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Miles Funeral Homes are full service, locally owned funeral homes located in Holden
and Sterling, Massachusetts. We have been servicing families from the Wachusett
Region, Worcester, and numerous towns within Worcester County for over 100
years (see History).
The intent of our website is to inform. We too, are responding to today's trend to be
on-line in this ever changing world. It is our hope that you find this information useful
and informative.
Our first and foremost goal is Customer Service to you and your family during your
time of need. We offer professional guidance, personal and specialized attention by
our caring and supportive staff. Our reputation for honesty and integrity are our most
valuable assets.
Our Services include:
- Traditional Funerals
- Personalized Funerals
- Memorial and Graveside Services
- Cremation Options
- Military Honors for our U.S. Veterans
Our Facilities include:
- Beautifully maintained building and grounds
- Small and large rooms and Chapels for Calling Hours and
Services
- Casket display rooms
- Ample off-street parking
- Handicap Accessibility
 Miles Funeral Home is owned and operated by Richard S. Mansfield, a resident of Holden; with Funeral Director, Timothy S. McNeaney, and support staff of Robin G. McGuirk and Beverly S. Mansfield.
Miles Funeral Home has been a member of Selected Independent Funeral Homes (or
NSM) for over 50 years! Membership in the association is by invitation only and is
available exclusively to those independently owned funeral homes that practice the
highest ethical standards of professional service and community leadership.
Miles Funeral Home is the only funeral home in the area to have met and continues to
meet these standards to which members are dedicated. Our responsibilities to each
family we serve keeps with the NSM's nationally known and recognized Code of
Good Funeral Practice:
As Funeral Directors, our calling imposes upon us special responsibilities to those we
serve and to the public at large. Chief amoung them is the obligation to inform the
public so that everyone can make knowledgeable decisions about funerals.
We pledge:
- To provide the public with information about funerals, including prices, and about
the functions, services and responsibilites of funeral directors.
- To afford a continuing opportunity to all persons to discuss or arrange funerals
in advance.
- To make funerals available in as wide range of price categories as necessary to
meet the need of all segments of the community.
- To quote in writing the charges for every funeral.
- To furnish to each family, at the time funeral arrangements are made, a written
memorandum of charges.
- To make no representation, written or oral, which may be false or misleading,
and to apply a standard of total honesty in all dealings.
- To respect all faiths, creeds and customs, and to give full effect to the role of
the clergy.
- To maintain a qualified and competent staff, complete facilities and suitable
equipment required for comprehensive funeral service.
- To assure those we serve the right of personal choice and decision in making
funeral arrangements.
- To be responsive to the needs of the poor, serving them within their means.
- To comply fully with the requirements of the FTC Trade Regulation Rule on
funeral practices.
We pledge to conduct ourselves in every way and at all times in such a manner as to
deserve the public trust, and to place a copy of this Code of Good Funeral Practice in
the possession of all families with whom we arrange funerals.
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